Cookies & Privacy Policy

This Website collects some Personal Data from its Users.

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Policy Summary

Personal Data processed for the following purposes and using the following services:

Advertising:

Meta ads conversion tracking (Meta pixel), Google Ads conversion tracking, Hotjar Form Analysis and Conversion Funnels, Tradedoubler, and Microsoft Advertising

Personal Data: Trackers; Usage Data

Analytics:

Google Analytics 4

Personal Data: number of Users; session statistics; Trackers; Usage Data

Communication:

Infinity.co

Contacting the User:

Contact form:

Personal Data: company name; email address; first name; last name; phone number

Mailing list or newsletter:

Personal Data: email address; first name; last name

Content performance and features testing (A/B testing):

Optimizely:

Personal Data: Trackers; Usage Data

Displaying content from external platforms:

TrustBox widget:

Personal Data: clicks; page views; Trackers; Usage Data

Google Fonts:

Personal Data: Trackers; Usage Data

Handling payments:

PayPal

Personal Data: various types of Data as described in the service’s privacy policy

Heat mapping and session recording:

Lucky Orange

Personal Data: clicks; mouse movements; Trackers; Usage Data

Interaction with external social networks and platforms

Facebook Like button and social widgets, X Post button and social widgets, Pinterest “Pin it” button and social widgets, and PayPal button and widgets

Personal Data: Trackers; Usage Data

Interaction with live chat platforms

LiveChat Widget:

Personal Data: Data communicated while using the service; Trackers; Usage Data

Managing contacts and sending messages:

HubSpot Email:

Personal Data: email address; Trackers; Usage Data

Klaviyo:

Personal Data: email address; first name; last name; Trackers; Usage Data

Trustpilot Automatic Feedback Service:

Personal Data: data relating to the point of sale; email address; first name; last name; order ID; purchase history

Tag Management:

Google Tag Manager

Personal Data: Trackers; Usage Data

Information on opting out of interest-based advertising:

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Further information about the processing of Personal Data:

Selling goods and services online:

Personal data we collect is used primarily to provide services to users or to sell goods which means taking payments and organizing delivery if needed. Personal data given for payment may include credit card numbers, bank account information or any other ways of payment that may apply. The specific types of data collected by this website vary based on the payment system employed.

Contact information:

Owner and Data Controller:

One Stop Linen

Unit B2, Sherborne Street, Manchester, M8 8NL UK

Owner contact email: onestoplinenuk@gmail.com 

Full policy

Owner and Data Controller:

One Stop Linen

Unit B2, Sherborne Street, Manchester, M8 8NL UK

Owner contact email: info@onestoplinen.com

Types of Data collected:

This website collects various types of Personal Data, either directly or through third parties. 

The data gathered will be:

First and last name, telephone number, company name, emails, tracking, usage numbers, what people share when using the service, user count, session data, Clicks, pageviews, point of sale, purchase history, order number, and mouse movements.

To obtain full information concerning the type of Personal Data collected in each type, one should refer to the corresponding parts of the privacy policy or to the explanatory texts, which will be presented before the collection of data.

The Personal Data can be provided freely by the users, whereas the Usage Data can be gathered automatically upon the use of the site. All requested Data will be mandatory unless stated optional; otherwise, the inability to provide this Data can make the process of offering its services to the website difficult.

In case the site states that some of the information is optional, users can also leave that information to be omitted without influence on service provision or functionality of the site. In case of any questions to be raised as to which Personal Data is compulsory, the users are advised to contact the owner of the website.

The purpose of using Cookies or any other tracking tool by this site or the third-party service providers is to provide the requested services and other purposes that are explained in this paper.

The users are also liable to any third-party Personal Data that they access, post, or distribute using this website.

Mode and place of processing the Data:

Methods of processing:

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place:

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time:

Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected.

The purposes of processing:

The Data related to the User is used to enable the Owner to deliver its Service, fulfill its legal duties, help with enforcement requests, safeguard its rights and interests (or the rights and interests of its Users or third parties), identify any malicious or fraudulent activity, and the following: Contacting the User, Interaction with external social networks and platforms, Processing payments, Advertising, Content performance and features testing (A/B testing), Interaction with live chat services, Managing contacts and sending messages, Analytics, Tag Management, Displaying content with external platforms, Heat mapping and session recording and Commun

To obtain certain information regarding the Personal Data that is applied to every purpose, the User can turn to the section called “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data:

Personal Data is collected for the following purposes and using the following services:

  • Advertising
  • Analytics
  • Communication
  • Contacting the User
  • Content performance and features testing (A/B testing)
  • Displaying content from external platforms
  • Handling payments
  • Heat mapping and session recording
  • Interaction with external social networks and platforms
  • Interaction with live chat platforms
  • Managing contacts and sending messages
  • Tag Management

Information on opting out of interest-based advertising:

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US), the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan), or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ad settings in general.

Further information about the processing of Personal Data:

Selling goods and services online

Further Information for Users:

Legal basis of processing:

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have granted their permission on one or more intended purposes.
  • Data has to be provided to carry out an agreement with the User and/or to implement any pre-contractual obligations of the same.
  • It must be processed to comply with a legal requirement to which the Owner is subject.
  • Processing is connected with a submitted action that falls under the social interest or the execution of official powers vested in the Owner.
  • The purposes of the legitimate interests of the Owner pursued or of a third party require processing.

In both scenarios, the Owner can clarify the particular legal ground of data processing. This contains information on whether the disclosure of Personal Data is legal, a contractual obligation, or a requirement of a contract.

Further information about retention time:

Personal Data will be handled and stored for as long as the purpose for which they have been gathered.

Therefore:

  • Personal Data obtained under the conditions of the performance of a contract between the Owner and the User shall be saved until the process of the full execution of the contract is completed.
  • Any Personal Data acquired due to the legitimate interests of the Owner will be stored to the extent necessary to achieve the legitimate purposes. In the applicable parts of this document or through accessing the Owner, users will be able to find certain information about the legitimate interests which the Owner pursues.
  • The Owner can be provided the opportunity to store the Personal Data longer as long as the User has provided consent to the processing, but only until the time that consent is revoked. Moreover, the Owner can be compelled to keep the Personal Data longer whenever it is necessary to comply with a legal duty or when requested by an authority.
  • The Personal Data will be destroyed after the retention period has expired. As a result, after this retention period has completed, the rights to access, the right to erasure, the right to rectification, and the right to portability cannot be exercised.

The rights of Users based on the General Data Protection Regulation (GDPR):

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to know if the Owner is processing Data, obtain disclosure of certain information regarding the processing, and receive a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  •  Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.
  • Accept their Data and transfer it to another controller. Users are entitled to access their Data in structured, commonly used, machine-readable format and, where technically possible, to transfer such Data to another controller without any restriction.
  • Lodge a complaint. It is within the right of the user to bring a claim before his or her competent data protection authority.
  • Users, also, have the right to know the legal foundation of the Data transfers to the country that is not a member of the European Union or any international organisation that is a subject to the public international law or was established by two or more countries, including the UN, and about the security measures undertaken by the Owner in regard to their Data protection.
  • In case of any such transfer, Users may learn more about the same by referring to the corresponding provisions in this document or asking the Owner by means of the information posted in the contact section.

Details about the right to object to processing:

In the case of a Personal Data processing on a public interest, the exercise of an official authority vested in the Owner or the purposes of legitimate interests pursued by the Owner, the Users have the right to object to such processing by presenting the ground connected with their specific situation in order to justify the objection.

The user should be aware that, in that case, though, they can object to the processing of their Personal Data that takes place in direct marketing at any time, without penalty and without any explanation. The Personal Data will not be processed further without the user’s permission. Hence, to find out regarding the usage of the Personal Data for direct marketing purposes, Users can check the relevant sections of this document.

How to exercise these rights:

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. The Owner shall notify each recipient, if any, of the rectification, erasure of Personal Data or restriction of processing, except where such notification is impossible or requires disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing:

Legal action:

The Personal Data of the User can be legally utilized by the Owner in Court or during the steps preceding the possible legal action caused by using this Website or Services improperly.

The User confirms that he/she know that the Owner is allowed to disclose personal data when demanded by the government authorities.

Additional information about the User’s Personal Data:

Besides the data represented by this privacy policy, this Website can also make extra and contextual information about specific Services or data collection and processing available to the User upon request.

System logs and maintenance:

For the purposes of operation and maintenance, this Website and the third-party services used may collect files that record User activity on this Website (System Logs) or use other Personal Data (e.g., IP Address).

Information not contained in this policy:

The Owner may be requested to provide more information about the collection or processing of the Personal Data at any time. See contact details at the start of this paper.

Amendments in this privacy policy:

The Owner has the right to change this privacy policy anytime. The Owner will inform Users of these changes on this page, possibly within the website, and, where technically and legally possible, the Owner may also notify Users by any available contact information.

It is highly advisable that this page should be examined regularly, and the date of the last revision should be checked at the bottom.

In case the changes need to be made to processing activities according to the consent of the User, the Owner will seek new consent on the part of the User.

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